Cloud Stop Motion App Privacy Policy

Zulogic Limited Privacy Notice

INTRODUCTION:

This Privacy Notice (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you (‘you/your') through the use of our services (‘Services'), or the use of our website cloudstopmotion.com (‘Website') and all sub domains thereof, how that information may be used or disclosed by us and the safeguards we use to protect it.

Our Website and Services may contain links to third party websites that are not covered by this Privacy Notice. We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.

We have drafted this Privacy Notice to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. By using or accessing our Website or the Services, you agree to the collection, use and disclosure of information in accordance with this Privacy Notice. This Privacy Notice may change from time to time and your continued use of the Website or the Services is deemed to be acceptance of such changes, so please check periodically for updates.

Additionally, Cloud Stop Motion's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.


  1. 1.    Information About Us:

Zulogic Limited (including our trading names Zu3D and Cloud Stop Motion), a limited company registered in England under company number 05388029.

Registered address: 380a Larkfield, Aylesford, England, ME20 6RZ.

Main trading address: Church Farm, Ulcombe, Kent, ME17 1DN.

Email: privacy@zulogic.com

We respect your right to privacy and will only process personal information about or provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy Notice shall mean: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998 and other applicable privacy laws.

In the event there is any data breach we will contact you within 72 hours setting out the details and any remedial steps necessary.

2.    What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3.    What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4.    What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

b) The right to request access to, deletion or correction of, your personal data (or your child’s personal data), held by us, at no cost to you. Part 10 will tell you how to do this.

c) The right to restrict (i.e. prevent) the processing of your personal data.

d) The right to object to us using your personal data for a particular purpose or purposes.

e) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

f) The right to request that your personal data be transferred to another person (data portability).

g) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

h) The right to complain to a supervisory authority.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Parents shall have the right to request deletion of accounts and student data open on behalf of their children.

Further information about your rights can also be obtained from the Information Commissioner’s Office (ICO) (www.ico.org.uk) or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the ICO. We would appreciate the opportunity to resolve your concerns before you approach the ICO so please contact us first on privacy@zulogic.com with your complaint.

5.    What Personal Data Do You Collect?

Depending upon your use of our Website, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not routinely collect any special category’ or ‘sensitive’ personal data or data relating to criminal convictions and/or offences unless you expressly provide that information to us yourselves.

We process some information about children under the age of 13.  Children under 13 will need an adult to create the account display name and email address.  The adult is responsible for ensuring that the child is aware of the implications of providing any personal information, including image or identifying information, be under 13.

Data Collected

How We Collect the Data

Identity Data -  including name or pseudonym,user name or similar identifier.  When you email, phone, live chat or otherwise we may collect your first name, last name, email address and phone number.  Also gender and date of birth (if given)

Information provided by you on registration form or that you have provided to us in another way.

Contact Data including billing address, email address, telephone number

Information provided by you on registration form or that you have provided to us in another way.

Financial Data information includes bank account and payment card details

Information provided by you, if applicable, to a third party payment provider.

Transaction Data includes details about payments and other details of our services you have purchased from us.

Information provided by you on registration form or that you have provided to us in another way.

Profile Data including preferences, interests, your profile image and any information that you provide such as education, interests etc.

Information provided by you on registration form and on our portal/website or that you have provided to us in another way.

Images information, including photographs and videos and any information that you provide.

Information provided by you on our portal/website or that you have provided to us in another way.

IP information, including IP address, browser type and operating system, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

Information collected by software.

Communication information such as any information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication).

 

Information provided by you on our portal/website or that you have provided to us in another way.


5.1 Google User Data

If, as a Cloud Stop Motion organization account administrator you choose to import student data from your Google Classroom account, Cloud Stop Motion will, when directed by you, connect to your Google Classroom account and read your class rosters. You can then select individual rosters and Cloud Stop Motion will read student email addresses and display names for the selected rosters.  You will then be able to select which students you wish to import.  Cloud Stop Motion will then import the email address and display name of the selected students, and if requested the Class name.

This data will be used to create a 'user invitation/pending user account' for each imported email address, and where applicable a user group based upon the Class name. Thus, when the user next signs into Cloud Stop Motion via Google SSO or otherwise, they will be prompted to join your organization account.  If they agree to join your organization account, their Cloud Stop Motion account will be connected to your organization account and you will be able to manage their account and associated animations.  

The imported Google user data is not shared with any third parties and is protected by all the terms of this policy.



6.    How Do You Use My Personal Data?

6.1 We (or third party data processors, agents and subcontractors acting on our behalf) may collect, store and use your personal information by way of different methods to collect data from and about you including through direct interactions. You may give us your information by filling in forms via our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

a) present Website content;

b) use any of our Services;

c) create an account on our Website;

d) subscribe to our Services or publications;

e) request marketing to be sent to you;

f) enter a competition, promotion or survey; or

g) give us some feedback.

6.2 In addition to the above, we may use the information in the following ways:

a) To personalise your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested.

b) To administer a contest, promotion, survey or other site feature.

c) If you have opted-in to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional email from us, please refer to paragraph 6.9 below for how you can opt-out, remove or modify information you have provided to us.   If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as marketing programs and "members-only" content will be given a choice whether they would like to be on our email list and receive e-mail communications from us.

d) Present Website content effectively to you.

e) Provide information, and services that you request, or (with your consent) which we think may interest you.

f) Carry out our contracts with you.

g) Provide the relevant Services to you.

h) Tell you our charges.

6.3 If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.

6.4 We may keep a record of those links which are used the most to enable us to provide the most helpful information but we agree to keep such information confidential and you will not be identified from this information.

6.5 In addition, if you don't want us to use your personal data for any of the other reasons set out in this section in 6, you can let us know at any time by contacting us at privacy@zulogic.com, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible service to you.

6.6 In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don't provide your personal data in these cases.

6.7 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter into or have entered into with you or where we need to comply with a legal or regulatory obligation.

6.8 For non-student accounts we do not rely on consent as a legal basis for processing your personal data other than in relation to our marketing communications. You have the right to withdraw consent to marketing at any time by contacting us at [privacy@zulogic.com], and we will either delete your data from our systems or move your data to our ’unsubscribe list'. However, you acknowledge this will limit our ability to provide the best possible services to you.  Student account data will not be used for marketing or any other commercial purposes.

7.    How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

8.    How and Where Do You Store or Transfer My Personal Data?

We store and transfer your personal data within the US and the UK.

While your data is under your control (for example while you are logged on to our Site or providing us with your data) you should take your own measures to ensure the security of your data, as we do not have responsibility and are not liable for any unlawful or authorised use of your data if it is not under our control.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

·  limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

·  procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data).  We will notify you within 72 hours and/or the Information Commissioner’s Office of any possible data breach where we are legally required to do so.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure encrypted Azure database (which is password- and firewall-protected).  You are required to login to your accounts with a strong password to access your data.  Your account holder administrators (such as School admin) can see students accounts data.

All electronic financial transactions entered into with our payment services providers in relation to our website will be protected by encryption technology.

By providing us with your personal data, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

9.    Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may sometimes contract with the following third parties to supply products and services.

Recipient

Activity Carried Out

Location

IT support providers.

To provide us with IT support and development services

UK

Payment services providers

To collect payment from you as set out in our services

UK



All our website financial transactions are handled through our payment services providers, Stripe. You can review the providers' privacy policy at:

https://stripe.com/gb/privacy


We will share information with our payment services providers only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds. With your permission, our payment services providers will securely store your payment details in encrypted form to enable repeat transactions.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

10.    How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and preferably sent to the email in part 11, or alternatively to our postal addresses shown in Part 1.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11.    How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details, preferably expressly referring to data processing in your email message title.

Email address: privacy@zulogic.com

12.    Cookies and third party sites.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

We use both session and persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

Analytics cookies.

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The analytics cookies used by our website have the following names:_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv].

Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/

Stripe Cookies

We use Stripe as our payment provider. Stripe use cookies: you can find a full list of what they use here https://stripe.com/cookies-policy/legal

Blocking cookies.

Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b) in Firefox (version 42) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c) in Chrome (version 46), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Deleting cookies.

You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b) in Firefox (version 42), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

(c) in Chrome (version 46), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

Deleting cookies will have a negative impact on the usability of many websites.

13.    Changes to this Privacy Notice.

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our Site. This Privacy Notice was last updated April 2023.